Privacy Policy Hilten Lederwaren

https://www.hiltenlederwaren.nl

About our privacy policy

Hilten Lederwaren cares a great deal about your privacy. We therefore only process data that we need for (improving) our services, and we handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services made available through it by Hilten Lederwaren. These terms take effect on 9 September 2022; upon publication of a new version, all previous versions cease to be valid. This privacy policy describes what data we collect about you, what this data is used for, and with whom and under what conditions this data may be shared with third parties. We also explain to you how we store your data, how we protect your data against misuse and what rights you have with regard to the personal data you have provided to us.

If you have any questions about our privacy policy, you can contact our privacy contact person; you will find the contact details at the end of our privacy policy.

About the data processing

Below you can read how we process your data, where we store it (or have it stored), which security techniques we use and to whom the data is accessible.

Webshop software

Payment processors

Mollie

To handle (some of) the payments in our webshop, we use the Mollie platform. Mollie processes your name, address and place of residence and your payment details, such as your bank account or credit card number. Mollie has taken appropriate technical and organisational measures to protect your personal data. Mollie reserves the right to use your data to further improve its services and, in that context, to share (anonymised) data with third parties. All of the safeguards mentioned above with regard to the protection of your personal data also apply to those parts of Mollie's services for which it engages third parties. Mollie does not retain your data for longer than is permitted under the statutory retention periods.

Reviews

Shipping and logistics

Invoicing and accounting

e-Boekhouden

We use the services of e-Boekhouden to keep our records and accounts. We share your name, address and place of residence and details relating to your order. This data is used for recording sales invoices. Your personal data is transmitted and stored in a protected manner. e-Boekhouden is bound by a duty of confidentiality and will treat your data confidentially. e-Boekhouden does not use your personal data for any purposes other than those described above.

Purpose of the data processing

General purpose of the processing

We use your data solely for the purpose of our services. This means that the purpose of the processing is always directly related to the order you place with us. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you at a later time, other than at your request, we will ask for your explicit consent for this. Your data is not shared with third parties, other than to comply with accounting and other administrative obligations. These third parties are all bound to confidentiality on the basis of the agreement between them and us, or an oath or legal obligation.

Automatically collected data

Data that is collected automatically by our website is processed for the purpose of further improving our services. This data (for example your IP address, web browser and operating system) is not personal data.

Cooperation with tax and criminal investigations

Where applicable, Hilten Lederwaren may be required by law to share your data in connection with tax or criminal investigations by government authorities. In such a case we are obliged to share your data, but we will oppose this to the extent permitted by law.

Retention periods

We retain your data for as long as you are our customer. This means that we retain your customer profile until you inform us that you no longer wish to use our services. If you inform us of this, we will also treat this as a request to be forgotten (request for erasure). Under applicable administrative obligations, we are required to retain invoices containing your (personal) data; we will therefore retain this data for as long as the applicable period runs. However, our staff will no longer have access to your customer profile and to documents that we have produced in connection with your order.

Your rights

Under applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data that is processed by us or on our behalf. Below we explain what these rights are and how you can exercise them. In principle, to prevent misuse, we only send copies of your data to the e-mail address we already have on file for you. If you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to verify your identity. We keep a record of requests that have been handled; in the case of a request to be forgotten, we record anonymised data. You will receive all copies of data in the machine-readable data format that we use within our systems. You have the right at any time to lodge a complaint with the Autoriteit Persoonsgegevens (the Dutch Data Protection Authority) if you suspect that we are using your personal data in an improper manner.

Right of access

You always have the right to inspect the data that we process (or have processed) and that relates to you or can be traced back to you. You can submit a request to that effect to our privacy contact person. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data to the e-mail address we have on file for you, together with an overview of the processors that hold this data, stating the category under which we have stored this data.

Right to rectification

You always have the right to have the data that we process (or have processed) and that relates to you or can be traced back to you corrected. You can submit a request to that effect to our privacy contact person. You will then receive a response to your request within 30 days. If your request is granted, we will send a confirmation that the data has been amended to the e-mail address we have on file for you.

Right to restriction of processing

You always have the right to have the processing of the data that we process (or have processed) and that relates to you or can be traced back to you restricted. You can submit a request to that effect to our privacy contact person. You will then receive a response to your request within 30 days. If your request is granted, we will send a confirmation that the data will no longer be processed until you lift the restriction to the e-mail address we have on file for you.

Right to data portability

You always have the right to have the data that we process (or have processed) and that relates to you or can be traced back to you processed by another party. You can submit a request to that effect to our privacy contact person. You will then receive a response to your request within 30 days. If your request is granted, we will send you, to the e-mail address we have on file for you, copies of all data about you that we have processed or that has been processed on our behalf by other processors or third parties. In such a case, we will in all likelihood no longer be able to continue providing our services, because the secure linking of data files can then no longer be guaranteed.

Right to object and other rights

Where applicable, you have the right to object to the processing of your personal data by or on behalf of Hilten Lederwaren. If you object, we will immediately suspend the data processing pending the handling of your objection. If your objection is justified, we will make copies of the data that we process (or have processed) available to you and then permanently cease the processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our privacy contact person.

Hilten Lederwaren BV

Oud Zevenaarsedijk 4 6913KM Aerdt The Netherlands T (316) 391-9397 E [email protected]

Privacy contact person

Noortje van Hilten